Tucson SPIN Meeting

Feb 7, 2002

Location: Please note that the meeting is at our normal location

Sunquest Information Systems

4801 E. Broadway

(One block east of Swan on north side of Broadway)

Guest Speaker: Larry Dyer

Sunquest Information Systems

TOPIC: Mastering Process Improvement

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Agenda:

5:45 ? 6:15 Attendees enjoy refreshments and networking

6:15 ? 6:30 Business and announcements

6:30 ? 8:00 Evening highlight speaker Larry Dyer

Guest Speaker: Larry Dyer

Topic: Mastering Process Improvement

Mastering Process Improvement presents a structured compendium of best practices in CMM-based process improvement. This presentation addresses the intertwined challenges facing change agents including technical issues (e.g., process and metrics) and social issues (e.g., resistance, buy-in, and institutionalization). This briefing proposes a CMM-based process improvement approach called Process Change Methodology (PCM). PCM focuses on the process improvement activities that occur following a CMM-Based Appraisal. Also covered is how new SEPGs can work towards achieving Maturity Level 2 while positioning their organization for the future challenges of Maturity Level 3.

The eight stages of PCM are :

1. organize and prepare

2. conduct organizational scan

3. establish technical working groups

4. understand project's current state

5. redesign the process

6. develop the whole product solution

7. conduct pilot(s) and evaluate

8. facilitate organizational learning

Presenter:

Larry Dyer is a Senior Software Process Engineer with Misys Healthcare Systems (formerly Sunquest Information Systems) - Tucson. Larry is responsible for implementing Misys Healthcare's software development Life cycle across and organization of over 200 people involved in all aspects of the software development. He is the Chairman of their SEPG and primary change agent for the organization. Larry has over 25 years experience in Information Technology, ranging from programming to a member of senior management. His primary efforts have focused on

* Strategic & Tactical Business Planning

* Organizational Development

* Quality Assurance

Larry has performed varied roles from consultant to Vice President where he aided software companies determine their strengths, growth potential, long-range business prospects and diversification opportunities. Most recently Larry worked with emerging company CEOs defining and improving organizational development. His experiences included holding formal classroom training sessions in proposal writing, proposal organization, software project management, honing communication skills and holding effective meetings. Additionally, over the past seven years, Larry has performed or lead software process improvement, organizational process improvement, implementation of the Capability Maturity Model Level 2, and instituting compliance with ISO 9001.